OVERVIEW
Target audiences: Faculty, staff and some student groups (see who can use prepaid cards)
In this article:
Who can use prepaid uPrint cards, and when?
Faculty and staff members | You may purchase prepaid cards to use uPrint services for your personal needs. For work-related printing, use your McGill ID card; charges will be billed to your departmental FOAPAL. |
|---|---|
Department administrators | You may purchase prepaid cards for use within your department. |
Students who are members of the following groups:
| You must purchase prepaid guest cards in order to print, copy or scan at uPrint machines on campus. |
All other students, not mentioned above | There is no need to purchase a prepaid card. You can use uPrint services by signing in with your McGill ID card and McGill Password; charges are billed to your student account. |
Two types of prepaid guest cards
uPrint Prepaid cards for departmental useThese prepaid cards are sold directly to McGill faculties/departments, and are available in fixed denominations of $30 and $50. Department administrators may purchase these guest cards by filling out the form: New uPrint prepaid guest cards for departmental use. They require a FOAPAL for purchase. |
Prepaid guest cards for non-McGill people, special student groups, or faculty and staff who wish to print for personal useThese prepaid cards are only available in denominations of $5, $10 and $20. With these cards, the taxes and transaction fees are included in the price, so the actual printing values are $4.03 and $8.05 and $16.25 respectively. These prepaid guest cards are sold over the counter in the McGill library branches and at the Le James bookstore at 688 Sherbrooke West. |
RESTRICTIONS:
All prepaid cards are non-refundable, non-refillable and non-transferable; once the value is used you must purchase a new card.
Printing costs
- Black and white printing: $0.074/impression for letter (8" X 11"), legal (8" X 14") and tabloid (11" x 17")
- Colour printing: $0.25/impression for letter (8" X 11"), legal (8" X 14") and tabloid (11" x 17")
- Scanning: FREE! - use the User ID and Password from a Prepaid card to log in and scan.
Copies are billed based on pages printed, not sheets of paper used.
Checking the balance remaining
To find out the balance left on the card, you need to sign into one of the uPrint machines, using the Username and Password printed on the card. The remaining balance is shown on the Print Release screen. The balance is not updated immediately after each copy/print release operation; you need to log out and back in again to see the updated balance.
NOTE:
Determining uPrint Prepaid card balances can only be done through the uPrint devices. The IT Service Desk and Library staff are unable to assist with such inquiries.
How to send and pick up uPrint jobs using a prepaid card
If you are using a computer in a library or other public area at McGill, you can send a print job directly to the McGill print queues if the following printers are installed/configured on the computer:
- uPrint Mono (popup) – send your Black & White printouts to this one.
- uPrint Colour (popup)
When you submit a print job, a Print Job Details popup will appear. Enter the User ID and Password provided on the Prepaid card, then press Print.
If sending a print job to the queue from your personal laptop, you must first install the uPrint driver for Windows, Mac & Linux; keep in mind that in order to use the uPrint drivers off campus, you must be connected to McGill's VPN.
IMPORTANT:
When finished using the device, make sure to press the physical Log In/Out button on the unit and then confirm by pressing the Logout button on the LCD screen. Otherwise, users could charge copies to your Prepaid card.
You can pick up the printouts at any of the uPrint machines on campus; just enter the card number and password on the machine to sign in.
Refunds / Support issues
Refunds are only granted for jobs that did not print correctly. Fill out the uPrint Refund Request Form for Prepaid Cards.
